Decision:
It was RESOLVED:-
1.1 That the performance report and the performance outcome information tabled at
Appendices A to G be agreed as reflecting Mid Suffolk District Council’s performance for
April to June 2018.
Reason for Decision: To provide assurance that the Council were meeting its performance objectives.
Alternative Options Considered and Rejected: It was a requirement to report this information to Cabinet, therefore there were no other available options.
Any Declarations of Interest declared: None
Any Dispensation Granted: None
Minutes:
Councillor Morley, the Cabinet Member with responsibility for Organisational Delivery, introduced report MCa/18/27 and moved the recommendation which was seconded by Councillor Flatman.
It was then proposed to amend the recommendation by removing 3.2, “That Members identify any priority areas for further action” as discussions had already taken place. There was nothing to stop Members coming forward at any time to speak to Cabinet Members or the performance team.
Members considered that the wording should be made more positive rather than negative, some accumulative figures required ironing out and targets revisited.
SP01, Planning, was questioned in terms of houses being countered in quarters and it was hoped that this was being reviewed. Page 85, Communities, the amount of funding the Council brought in was not measured and it was felt important that an indicator should be in place. The Cabinet Member for Communities pointed out an addendum to the paper had been circulated as not enough credit had been given to the Community team.
Page 73, SP03 and SP04, Neighbourhood Plans, the amount of support should be measured and further work required.
Page 59, in relation to Freedom of Information requests, it was questioned how many of these had been rejected and had these been analysed to find out whether they related to one particular subject area? The Cabinet Member for Organisational Delivery explained some Freedom of Information requests were questionable and a number were from the same person, i.e. journalists. Analysis was done on an ad hoc basis.
Page 87, recycling rates, it was noted these had dropped and it was unclear whether black bin use had gone up. It was felt useful to have additional information provided. The Lead Member for Waste, explained as a Council we were still doing as much as possible to recycle. It was agreed Council’s wanted less rubbish. It was agreed a Joint Member Briefing would be held on the subject of waste in Suffolk. In terms of missed bins it was felt a 99.72% collection rate was good and the time and reaction to a missed bin was both important and appropriate.
Page 69, the number of missed calls at the Customer Service Centre, as the recording system was manual had some customer data not been captured? The Cabinet Member for Organisational Delivery explained all staff had access to Connect and as such were able to manage visitors electronically through this.
In terms of Communities, locations, it was felt much was dependant on access to transport.
The Planning performance should be amended to read Tom Barker, not Baker.
Members gave thanks to the Corporate Manager for Business Improvement and her team for their hard work.
It was RESOLVED:-
(1) That the performance report and the performance outcome information tabled at Appendices A to G be agreed as reflecting Mid Suffolk District Council’s performance for April to June 2018.
Reason for Decision: To provide assurance that the Council were meeting its performance objectives.
Supporting documents: